Legal Information


Business Name

Australian Industry Training Group on Biosecurity
Registered address: Suite 606, 80 William Street, Woolloomooloo, NSW Australia 2011
ABN: 31744229714
TEL: 1800 633 116


Privacy Policy

We recognise that your privacy is very important. Your login information and course results are only made available to the Department of Agriculture, Fisheries and Forestry, for the purpose of determining accreditation information. Results of your tests will be made available to you, if you require, through the website.

Your email address and other personal data have been sought for the sole purpose of course conduct, accreditation management and related communications. It will only be used for the purpose for which you have provided it. We will not use your email address for any other purpose, and will not disclose it, without your consent.

The feedback form will only be used for the purposes intended; to gain industry evaluation of the product for improvement purposes.

No Credit Card is stored in, or transmitted though, the Guardian site. Where payments are made online they are made through Merchant Warrior’s Australian secure site.

We reserve the right to amend this Privacy Statement at anytime and you should therefore periodically refer to this document.


Legal Disclaimer

This website has been compiled on the basis of current regulatory data approved by the Department of Agriculture, Fisheries and Forestry. Changes in circumstances after publication may affect the completeness or accuracy of this information. To the maximum extent permitted by law, we disclaim all liability for any errors or omissions contained in this information or any failure to update or correct this information. It is your responsibility to assess and verify the accuracy, completeness and reliability of the information on this website and to seek professional advice where necessary.


Copyright Statement

All Intellectual Property (including, but not limited to, copyright) in the material contained in this website, is owned by or licensed to the Australian Industry Training Group on Biosecurity (AITGB) and originates in Australia. All information, text, material, graphics, software and images on this website are protected by Australian and international copyright laws. All rights are reserved.

Information contained on this site that has been provided by, or attributed to, the Department of Agriculture, Fisheries and Forestry is copyright to the Commonwealth of Australia and the Commonwealth of Australia reserves all rights to that material.

The contents may be viewed online by you and, where provided as a downloadable file, may be reproduced in hard copy for your personal use. You may make temporary copies of the material contained in this website to the extent strictly necessary to browse this website on your computer screen.

The contents of this website may not otherwise be reproduced or displayed and may not be distributed to any person (including distribution by email), nor incorporated into nor accessed via a link from any other website without permission in writing from the AITGB. If granted, any such permission will require acknowledgment of the AITGB’s interest in and ownership of that material.


Australian Industry Training Group on Biosecurity Refund Policy

The following is the Refund Policy of Australian Industry Training Group on Biosecurity with regards to training services provided on this web site.

AITGB will provide a refund in the following circumstances:


Product or Service No Longer Available

In the case that a product or service has been purchased and AITGB is unable to supply that product or service due to the fact that it is no longer available, the client may request a full refund.


Client Cancels an Order for an Online Training Program

In the event that a client cancels their subscription to an online training package a full refund will be provided.

Refunds will not be given if a client has commenced the training.


The Product Does Not Meet with the Clients Approval

Subject to any warranty which may be implied by law, AITGB’s liability to the client for any loss, damage or injury howsoever caused by AITGB, whether due to negligence or otherwise, in relation to a product shall be limited to providing a replacement copy of that product.

A refund may only be considered in the case that the client’s disapproval of the product is attributable in whole to an error on the part of AIWTGB.


Proof of Purchase

A Client is required to provide proof of purchase for all products and/or services for which a refund it sought. Proof of purchase includes the username issued by the Guardian system and may also include:

  1. Credit card details
  2. Direct deposit details (Proof of Purchase receipt), or
  3. A purchase order number (if used).


Form of Refunds

A refund will be provided in the form of a refund to the bank account or credit card used to make the original purchase.

To nominate a different bank account please include the following bank details in the request – BSB, Account No. and Account Name.


Requesting A Refund

Requests for refunds must be submitted by email to

Australian Industry Training Group on Biosecurity
ABN: 31744229714

Phone: 1800 633 116

Suite 606, 80 William Street
Woolloomooloo, NSW Australia 2011